Privacy Policy
Introduction
This Privacy Policy ensures you are aware of how Trade and Pest Supplies securely treats your personal or protected information obtained from browsing our website. Personal information is considered any information you provide to us either expressly or indirectly from browsing our website. Our policy defines the processes and practices we have implemented to ensure your personal information is not mistreated in anyway. The collection of sensitive personal information is restricted by the provisions of the Privacy Act. Such information would only be collected if it applies to the goods or services that we sell.
The words we, us, our, Trade and Pest Supplies, TPS means DJFMAF Pty Ltd, T/A Trade and Pest Supplies of 1/9 Progress Court, Harlaxton QLD 4350. The words “you” and “your” refer to registered users, customers, resellers, associates, suppliers or general public visitors to our Web Site.
The policies apply to the following:
Internet Address (IP address)
Trade and Pest Supplies may temporarily store your internet address (IP) and the pages you access and a timestamp of when you accessed them to monitor user traffic through its website. We intend to use this data collected to generate statistics that aid us to deliver better web content services to our users. We promise not to distribute collected user information to any third party unless required by applicable government legislation. When finished with collected data, Trade and Pest Supplies promises to destroy your IP address and web page access information immediately.
Cookies
When you arrive at our website, we may issue you a per-session cookie. If your browser receives an alternate type of cookie, please report the incident to us and we will investigate the matter.
TPS will issue your web browser a per-session cookie for the purposes of tracking user sessions when you login to our online ordering system. Per-session cookies embed a small amount of data (usually a session identifier) during a browsing session and expire when you exit the browser.
TPS cookies are strictly intended to store information pertaining to a user’s session. Although unlikely, we will condemn any party that intercepts or distributes malicious content via its cookies. If you experience unusual activity whilst browsing our website, please report the incident to us and we will investigate the matter.
Personal Information
When you submit personal information to Trade and Pest Supplies by filling out any online enquiry forms or emails, the requests are directly sent to our personnel.
All personal information received is retained for Trade and Pest Supplies to fulfil the request being made. Unless required by applicable government legislation, we require your express permission to disclose your information to a third party.
Personal information may be securely retained for reference purposes and properly destroyed thereafter.
In some parts of the website, Trade and Pest Supplies will ask you for personal information, including your email address. Your email address will only be used for the purposes stated and will not be disclosed beyond Trade and Pest Supplies without your express permission.
Trade and Pest Supplies may contact you through your nominated email address. Unless prior consent is given, Trade and Pest Supplies will not use your email address for anything other than to satisfy the purposes for which it was disclosed.
Trade and Pest Supplies may contact you via your email nominated email address for administration and sales purposes only.
Trade and Pest Supplies promises not to distribute your email address to any other parties without prior consent from you.
Networks
Network data traffic to and from our web servers will be monitored at all times. If excess data traffic is detected, Trade and Pest Supplies reserves the right to cancel any or all user requests. TPS may log its data traffic and source IP addresses of any internet request. Such information would be protected and only disclosed to authorities or law enforcement bodies with a successful warrant application.
Credit Card Payments
Credit Card payments will only be accepted over the phone and processed via our eftpos machine. No credit card details will be stored.
Account Information
When your user account is terminated, we will retain your user details within the online system for a period of no longer than 6 months. The information is retained for the purposes of following up prior orders and resolving any discrepancies. Order details are retained for a period of up to 7 years or as required by applicable government legislation.
Contact Us
Please feel free to contact us if you require further information or a clarification of any statements above.
Phone: 0428 719 138 Email: sales@tradeandpestsupplies.com.au